Innovations

Achieving Success through Innovation Cases and Insights from the Hospitality, Travel, and Tourism Industry
Collaborative Innovation How Clients and Service Providers Can Work by Design to Achieve It
Developing Sustainable Supply Chains to Drive Value, Volume II
FairPay Adaptively Win–Win Customer Relationships
Matching Services to Markets The Role of the Human Sensorium in Shaping Service-Intensive Markets
Modeling Service Systems
Obtaining Value from Big Data for Service Delivery
Service Design with Applications to Health Care Institutions
Service Innovation
Sustainability and the City The Service Approach