Marketing Critical Thinking for Marketers Learn How to Think, Not What to Think Volume ICritical Thinking for Marketers Learn How to Think, Not What to Think Volume IIDigital Branding FeverEmail Marketing in a Digital World The Basics and BeyondEmployee Ambassadorship Optimizing Customer- Centric Behavior from the Inside-Out and Outside-InEntrepreneurial Selling The Facts Every Entrepreneur Must KnowFostering Brand Community Through Social MediaHow to Mobilize Social Word of Mouth (sWOM)Marketing Plan Templates for Enhancing ProfitsMobile Commerce How It Contrasts, Challenges and Enhances Electronic CommerceM-Powering Marketing in a Mobile WorldRelationship Marketing Re-Imagined Marketing’s Inevitable Shift from Exchanges to Value Cocreating RelationshipsR U #SoLoMo Ready? Consumers and Brands in the Digital EraSelling: The New Norm Dynamic New Methods for a Competitive and Changing WorldService Excellence Creating Customer Experiences that Build RelationshipsShopper Marketing A How-To Business StorySocial Media Marketing Strategies in Utilizing Consumer-Generated ContentSocial Media Marketing Marketing Panacea or the Emperor’s New Digital Clothes?Sustainable ServiceThe Connected ConsumerThe Seven Principles of Digital Business Strategy